Last updated: 14-12-2025
1. Who we are (Controller)
2Date Media (“we”, “us”) is the controller of personal data processed via https://www.mytscupid.com (the “Site”).
Company details: 2Date Media, Odor 20, 2491DC – The Hague – Netherlands
Contact: support@mytscupid.,com
2. Scope
This policy explains how we collect and use personal data when you visit the Site, create an account, purchase digital products/services, or contact support.
3. What data we collect
Depending on how you use the Site, we may collect:
- Account & contact data: name, email, billing details, company name (if provided).
- Order & licensing data: products purchased, license key/status, invoices, payment status, transaction references.
- Support data: messages, attachments, technical logs you choose to share.
- Technical data: IP address, device/browser data, timestamps, and server logs.
4. Why we use your data (purposes & legal bases)
We process personal data for:
- Providing our services and fulfilling the contract (account creation, delivery of digital products, licensing, customer support). Legal basis: performance of a contract.
- Payments, fraud prevention and security (risk checks, dispute handling). Legal basis: performance of a contract and/or legitimate interests.
- Legal and tax compliance (accounting records, invoices). Legal basis: legal obligation.
5. Payments
To process payments, we share necessary transaction and customer data with our payment providers.
Payment information (such as card details) is processed by the payment providers; we do not store full card numbers on our servers.
Stripe and Mollie may process certain personal data as independent controllers for regulatory compliance, fraud prevention, and payment processing.
6. Sharing data with others
We may share data with:
- Service providers we use to operate the Site (hosting, email delivery, supportdesk) under appropriate agreements.
- Payment providers (Stripe, Mollie) as described above.
- Authorities or advisors if required to comply with law or to protect our rights.
We do not sell your personal data.
7. Retention (how long we keep data)
- Invoices and accounting records: retained for at least 7 years (and longer where legally required).
- Account and licensing data: kept while your account is active, and for a reasonable period afterwards to handle support, audits, or disputes.
- Support tickets: kept as long as needed to resolve issues and for reference.
8. Security
We use reasonable technical and organizational measures to protect personal data (access controls, encryption in transit, etc.). No system is 100% secure, but we work to reduce risk.
9. International transfers
If we (or our providers) transfer personal data outside the EEA, we use appropriate safeguards (for example, standard contractual clauses) where required.
10. Your rights (EEA/UK)
You can request access, correction, deletion, restriction, portability, or object to certain processing. You also have the right to withdraw consent (for marketing) at any time.
You may also lodge a complaint with your local supervisory authority.
11. Cookies & similar technologies
We do not use cookies for marketing or behavioral advertising.
However, strictly necessary cookies or similar technologies may be used to ensure core site functionality and to enable secure payment processing and fraud prevention (including by Stripe/Mollie during checkout).
12. 18+ only
Our services are intended for users 18 years or older. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided personal data, contact us so we can take appropriate action.
13. Changes
We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
14. Contact
Any questions about this privacy policy should be addressed to us via our contact form.